Privacy Policies - The Lippy Group For Ear, Nose And Throat

Lippy Group for Ear, Nose and Throat & Lippy Group Hearing Aid Center
Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
Please review it carefully.

Our Promise To You, Our Patients Your Information Is Confidential
Your information is important and confidential. Our ethics and policies require that your information be held in the strict confidence.
Effective April 14, 2003

Introduction

We maintain protocols to ensure the security and confidentiality of your personal information. We have physical security in our building, passwords to protect databases, compliance audits, and virus/intrusion detection software. Within our practice, access to your information is limited to those who need it to perform their jobs.
At Lippy Group for ENT, we are committed to treating and using protected health information about you responsibly. This Notice of Privacy Policies describes the personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information. This Notice is effective April 14, 2003, and applies to all protected health information as defined by federal regulations.
Understanding Your Health Record
Each time you visit Lippy Group for ENT, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a:

Basis for planning your care and treatment,

Means of communication among the many health professionals who contribute to your care,

Legal document describing the care you received,

Means by which you or a third-party payer can verify that services billed were actually provided,

Tool in educating health professionals,

Source of data for medical research,

Source of information for public health officials charged to improve the health of the state and nation,

Source of data for our planning and marketing, and

Tool by which we can assess and continually work to improve the care we render and outcomes we achieve.

Understanding what is in your record and how your health information is used helps you to: ensure its accuracy, better understand who, what, when, where, and why others may access your health information; and make more informed decisions when authorizing disclosure to others.
Your Health Information Rights

Although your health record is the physical property of Lippy Group for ENT, the information belongs to you have the right to:
Obtain a paper copy of this notice of privacy policies upon request,

Inspect and copy your health record as provided by 45 CFR 164.524, and

Amend your health record as provided by 45 CFR 164.526,
Obtain an accounting of disclosures of your health information as provided by 45 CFR 164.528,
Request confidential communications of your health information as provided by 45 CFR 164.522, and
Request a restriction on certain uses and disclosures of your information as provided by 45 CFR 164.522 (Lippy Group for ENT, however, is not required by law to agree to a requested restriction).
Our Responsibilities

Lippy Group for ENT is required to:
Maintain the privacy of your health information,

Provide you with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about you.

Abide by the terms of this notice,
Notify you if we are unable to agree to a requested restriction, and accommodate reasonable requests you may have to communicate your health information.
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. We will keep a posted copy of the most current notice in our facility containing the effective date in the top, right-handed corner. In addition, each time you visit our facility for treatment, you may obtain a copy of the current notice in effect upon request.
We will not use or disclose your health information in a manner other than described in the section regarding Examples Of Disclosures For Treatment, Payment, And Health Operations, without your written authorization, which you may revoke as provided by 45 CFR 164.508(b)(5), except to the extent that action has already been taken.
For More Information Or To Report A Problem, you can file a complaint with our office or with the Office for Civil Rights, U.S. Department of Health and Human Services (OCR). There will be no retaliation for filing a complaint with either our Privacy Officer or the OCR. The address for the OCR is as follows:
Office for Civil Rights

U.S. Department of Health and Human Services

200 Independence Avenue, S.W.

Room 509F, HHH Building

Washington, D.C. 20201
Examples Of Disclosures For Treatment, Payment, And Health Operations

We will use your health information for treatment.
For example:
Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of treatment that should work best for you. Your physician will document in your record his or her expectations of the members of your health care team. Members of your health care team will then record the actions they took and their observations. In that way, the physician will know how you are responding to treatment.

We will also provide your information to other physician(s) or subsequent health care provider(s) (when applicable) with copies of various reports that should assist them in treating you.

We will use your health information for payment.

For example:
A bill may be sent to you or a third-party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used.
We will use your health information for regular health operations.

For Example:
Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide.

Business Associates

There are some services provided in our organization through contacts with business associates. Examples include physician services in the emergency department and radiology, certain laboratory tests, and a transcription service we use to transfer dictated patient care into the medical record. Due to the nature of business associates services, they must receive your health information in order to perform the jobs we’ve asked them to do. To protect your health information, however, when these services are contracted we require the business associate to appropriately safeguard your information.

Research

We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information.

Funeral directors

We may disclose health information to funeral directors to carry out their duties consistent with applicable law.

Organ Procurement Organizations

Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.

Fundraising

We may contact you as part of a fund-raising effort.

Food And Drug Administration (FDA)

We may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

Workers Compensation

We may disclose health information to the extent authorized by and necessary to comply with laws relating to workers compensation or other similar programs established by law.

Public Health

As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

Appointment Reminders

We may contact you or a family member at the phone number you have provided to us as a reminder that you have an appointment.

Marketing

We may contact you to provide information about treatment alternatives or other health-related benefits and services that may be of interest to you.